CommuniTech Services, an industry thought leader and premier supplier of voice mail, auto attendant, voice messaging and Unified Communications systems since 1983. Our staff consists of technical sales consultants, sales engineers, software experts, and field engineers who are manufacturer certified, highly qualified and experienced. We supply exceptional service across the country.
We are experts on both legacy systems and next-generation unified messaging platforms and how to seamlessly migrate forward. We also have experience in managing software integration from voice messaging platforms to various telephony systems and databases and working with multiple vendors and products to develop solutions that work seamlessly together.
In a Unified Communications environment, skill in deploying messaging and automated attendant applications becomes even more important because of the complexity of the environment, importance of outcome on the users, and continued down-sizing of dedicated staff. We have experience in environments that may include the following challenges:
- Working with multiple PBX's that may encompass both TDM and IP phone systems
- Seamlessly working with multiple other vendors
- Integrating silos of technology
- Upgrading End-of-Life legacy hardware while preserving existing software investment
- Combining ease of use while delivering new technologies
- Moving toward newer, more supportable platforms with high reliability
- Full migration of your messages and recordings
- Preserving Telephone User Interface
- Offering dual data center based, carrier grade systems with centralized administration
- Secure Unified Messaging option
- PBX agnostic and can support multiple simultaneous PBX integrations-
- Industry knowledge from working with our large and diverse customer base
- Service offerings to deliver the complete outsourcing and support of all services
- Technical Assistance Center and Help Desk services